Privacy Policy

When you submit a form on our Site to request a quote or service, we may collect:

• Your name
• Phone number
• Email address
• Service address (the property location where service is requested)
• Details about your garage door, gate, or service request

We use the information you provide to:

• Respond to your service request and schedule appointments
• Send appointment confirmations, technician updates, and service-related text messages (SMS)
• Provide quotes, invoices, and follow-up communication
• Improve our services and customer experience

By submitting your phone number through our website form, you consent to receive text messages from Garage Door Kingdom LLC regarding your service request, appointment confirmations, technician dispatch updates, and related account communication. Message frequency varies based on your service activity. Message and data rates may apply depending on your mobile carrier and plan.

We do not share mobile opt-in information or phone numbers collected for SMS purposes with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

You may opt out of text messages at any time by replying STOP to any message you receive from us. You may reply HELP for assistance, or contact us directly using the information in Section 7 below.

We use commercially reasonable administrative, technical, and physical safeguards to protect the personal information we collect. Access to customer information is limited to employees, technicians, and authorized service providers who need it to perform their job functions.

We do not sell your personal information. We may share your information with:

• Technicians and subcontractors performing your requested service
• Service providers who support our business operations (such as our CRM, scheduling, and payment processing platforms), under confidentiality obligations
• As required by law or to protect our legal rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may opt out of SMS communications at any time by replying STOP.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.